Further advantages

office hours:

speed: the operators are able to work faster, because they don’t have to wait for the missed calls, they don’t have to dial manually, there is less downtime, and they are able to reach significantly more clients within the same period of time

fexibility, convenience: operators are able to work from their homes via their own internet access. For the system this is like the office hours from the point of view of controllableness and statistics.

calculableness: the operators are able to see the jobs done and to be done in real-time on the client interface

initial costs:

only charge for use: at our company there are no initial costs, usually we charge per operator/hour, with monthly invoices

guarantee: you can try out our product for one month and if you aren’t satisfied with the service and you don't want to continue using the system, then we won’t charge anything for this first month

open source: the system is running under Linux, which is a free operating system, so you neither have to buy the more expensive operating system licenses nor the more powerful hardware, because our system shows the same performance while running on lower performing and cheaper hardware

administration:

it is getting simplier, more transparent, and cheaper (the system logs every single event)

sales campaigns, questionnaire, and incoming calls are managed by the same and only software

telephone system:

the utilization of telephone lines improves significantly

we can offer extremely favourable prices if needed

reliableness:

Calgo has been developed for internationally known and acknowledged platforms (Asterisk, Apache, PostgreSQL, etc.)

it makes the job of the leaders also easier:

by the help of the statistics module the system is traceable in real-time (built-in and special statistics), and the work of the operators is easier to be controlled

queries, diagrams, reports, summaries